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Frequently Asked Questions

About Backstage 101

General FAQs

• How do courses work?
• Where do the courses take place?
• How do campuses work on Backstage 101?
• What types of content will I find on Backstage 101?
• What is the advantage of taking an online course instead of a regular course or even buying a book to learn more?

Registration FAQs

• How do I register for Backstage 101?
• What are the benefits of registering with the Backstage 101 site?
• Can I participate in Backstage 101 without registering?

Course Enrollment FAQs

• How do I enroll in a course?
• What if the course I want to take has already started? Can I still enroll?

Course Information FAQs

• Who are the instructors?
• How do I ask the instructor a question?
• What are the different parts of a course?
• How do I learn more about a specific course?
• What is in the lessons?
• How do I access my lessons?
• What do I do if I can't access my lessons?
• How do I obtain a certificate of completion?
• How do I print the class lessons?

Course discussion and campus forum FAQs

• What's the difference between a campus forum and a course discussion?
• How do course discussions work?
• How do I find the course discussions?
• How do I find the campus forums?
• How do I read my messages? How do I reply?
• How do I post a new question to a discussion forum?
• How was I assigned the name that appears in the Author column when I post a message?
• How long will it take for the instructor or moderator to answer my question?
• How will I know when someone has responded to my question?
• How do I tag a post on the discussions and forums?
• How do I report abuse on the discussions and forums?
• What does "This post is under review" mean?

Edit Profile FAQs

• What is my student profile?
• My student profile information is incorrect. How do I change it?
• How do I change my password?
• How do I keep track of all my courses? How do I see my completed courses?
• What if I've forgotten my password?

Related Materials FAQs

• Will I need to purchase additional materials to take a course?
• Do I have to buy the materials online?

Site Participation FAQs

• What is RSS?
• What does the "Add this RSS feed" link do?
• What if my RSS reader isn't listed?
• What if I don't have an RSS reader?
• What are the yellow stars under the content title?
• What types of community features will I find on Backstage 101?
• What does "Share this site" mean?
• What if I don't already have an account on any of those social sites?
• What is an avatar and how do I add one to my profile?

Digital Darkroom FAQs

• Who do I contact if I can’t upload files?
• Are there limits on file sizes or file types for uploads?
• What are the user badges associated with my user name?

Technical Difficulties FAQs

• What do I do if I am having trouble accessing my Backstage 101 profile?
• Does it matter which browser I use? Does it have to be a certain version?
• Do I need to download any programs or obtain any plug-ins?
• How do I bookmark this page?
• What do I do if I am having problems viewing Flash content?

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